BPO Senior Director

Overview

We are currently seeking a BPO Senior Director to join our team in Plano, Texas (US-TX), United States (US).

We are currently seeking a BPO Senior Directors to join our team.This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.Pay for this role is $165k - $185k

Job Description

• Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area.
• Establishes operational objectives for managers and / or teams of professionals across assigned areas.
• Develops and executes strategic and operational business plans for the department.
• Responsible for decisions impacting financial operation.
• Manages the staff of large client engagements.
• Demonstrates the highest level of leadership, interpersonal and client relationship skills.
• Acts as a business leader in the development, sales, and delivery of new business with new clients for NTT DATA.
• Viewed internally and externally as an expert in addressing organizational business issues.
• Advises leadership team on changing business conditions and corresponding appropriate internal changes.

Typical Years of Experience

Typical Years of Leadership Experience

Skills

Remote Working and Technology Requirements

To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.

Technology

Technical Performance and Issue Tracking

Remote Workspace

Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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