Site Reliability Engineer

About DEUNA

DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA , our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNAthe fastest-growing Commerce OS in Latin AmericaATHIA combines payment intelligence , checkout optimization , and data orchestration in one powerful solution.

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexicos digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.

We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments!

Visit https : / / www.deuna.com / to learn more about us!

Role Overview

As a Mid SRE at Deuna, youll ensure the reliability, scalability, and performance of our AWS-based platform by integrating observability, automation, and SRE best practices across the software lifecycle. You will work closely with development teams to improve uptime, provide observability tooling, and ensure we scale efficiently and securely.

Key Responsibilities

• Design, define, and maintain observability and monitoring for our AWS infrastructure.
• Define and track SLIs, SLOs, and SLAs for critical systems.
• Improve system uptime, latency, and fault tolerance across the platform.
• Provide internal libraries and toolsets to developers for diagnostics and debugging.
• Manage scaling, performance, and resilience efforts related to system reliability.
• Collaborate with technical teams on capacity planning, load testing, and scaling policies.
• Improve production operations by defining and evolving deployment strategies and conducting disaster recovery (DR) testing.

Technical Skills :

Soft Skills :

What will you find when you join DEUNA?

Benefits :

Vacations and additional PTO

Remote work from anywhere

Economic support for health insurance, internet and cell phone line

We all own DEUNA, we offer stock options

Learning and development platform

Multidisciplinary, diverse and dynamic team

Growth and career path

Be part of a dynamic team that's creating the next generation payments platform.

Join us at DEUNA!

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