Venture Experiences is a leading travel agency specializing in creating unforgettable travel experiences for our guests. Our headquarters are located in Puerto Natales, Chilean Patagonia, offering experiences throughout South America & Antarctica. We take pride in our team who are passionate about crafting unique itineraries and providing exceptional services. If you are an enthusiastic and experienced travel specialist with a knack for sales, we want you to join our dynamic team!
Job functions
As aTravel Specialist at Venture Experiences, you will be responsible for creating customized travel packages, and providing outstanding customer service from first communication to the end of their trip. Your expertise and knowledge of various destinations, travel trends, and industry offerings will play a crucial role in helping our clients fulfill their travel dreams.
Key Responsibilities :
- Consult with clients to understand their travel preferences, budget, and special requirements
- Design and present personalized travel itineraries that meet and exceed client expectations
- Provide expert advice on destinations, accommodations, activities, and travel insurance.
- Handle client inquiries via phone, email, and in-person meetings
- Close sales deals and meet or exceed monthly sales targets
- Stay up-to-date on industry trends, travel regulations, and emerging destinations
- Build and maintain strong relationships with clients, ensuring repeat business and referrals
- Send invoices
- Provide concierge level customer service to guests and be available to answer 24 / 7 while they are traveling with Venture.
- Collaborate with team members to ensure a seamless customer experience
- Hosting guests on arrival at various destinations, welcoming and offering first hand support
Qualifications and requirements
Proven experience as a travel specialist or in a sales role within the travel industryIn-depth knowledge of popular travel destinations in Chile, Argentina, Ecuador, Colombia, Peru and Peru, including adventure, cultural, historical, and leisure attractionsStrong sales skills with a track record of meeting or exceeding sales targetsExceptional communication and interpersonal skillsAdvanced level English and Spanish requiredCustomer-focused with a passion for delivering outstanding serviceDetail-oriented, organized, and able to handle multiple tasks simultaneouslyProficiency in travel booking software and Microsoft Office SuiteFlexibility to travel when necessaryDesirable skills
Bachelor's degree in a related field is a plusConditions
What We Offer :
Competitive base salary plus commissionComprehensive training and ongoing professional developmentTravel perks and discountsA supportive and collaborative team environmentFlexible hours Flexible schedule and freedom for attending family needs or personal errands. Computer provided Venture Experiences provides a computer for your work. Informal dress code No dress code is enforced.
Remote work policy
Locally remote only
Position is 100% remote, but candidates must reside in Argentina.