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Community Sports Partners
Customer Service RepresentativeCommunity Sports Partners • Buenos Aires, Buenos Aires, AR
Customer Service Representative

Customer Service Representative

Community Sports Partners • Buenos Aires, Buenos Aires, AR
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.

As we continue to grow, we’re looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.

Drive Enrollment Growth

  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management

  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems

Customer Relationship Building

  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience

Sales Execution

  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets

Bilingual Customer Support

  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident

Cross-Team Collaboration

  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings

Requirements

  • Competitive Drive to Win
    • You are goal-oriented and motivated by performance metrics
  • Proven Sales Experience
    • Background in inside sales, lead generation, or customer acquisition
    • Demonstrated ability to close deals and hit targets
  • Pipeline & CRM Discipline
    • Experience managing leads and tracking activity in CRM systems
    • Organized and consistent in follow-ups
  • Strong Communication Skills
    • Confident, clear, and engaging communicator
    • Excellent interpersonal skills with both adults and youth
  • Bilingual (English & Spanish)
    • Required to effectively support our diverse community
  • Self-Starter Mentality
    • Able to work independently while contributing to a team environment
    • Takes initiative without needing constant direction
  • Complete both of our short assessments (about 10 minutes each) before or right after applying. Applications with both completed are reviewed first:

Benefits

Compensation: Competitive base salary + commission structure, depending on experience

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Customer Service Representative • Buenos Aires, Buenos Aires, AR

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