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JPMorganChase
Know Your Customer (KYC) ManagerJPMorganChase • Buenos Aires, Buenos Aires, Argentina
Know Your Customer (KYC) Manager

Know Your Customer (KYC) Manager

JPMorganChase • Buenos Aires, Buenos Aires, Argentina
Hace 5 días
Descripción del trabajo
Description

As a KYC Managerwithin theGlobal Corporate Bankingteam you will be responsible for the day-to-day overall management of KYCRelationshipOfficers. You will play a key role in ensuring the business is implementing and maintaining a robust AML/KYC program. Your role will involve managing a team ofaround 5 KYC Relationship Officers recruiting performance management employee development and coaching training and staff readiness. You will also be responsible for maintaining oversight and ultimate responsibility for a regionally aligned KYC portfolio.

Job Responsibilities:

  • Evaluate staff performance and provide feedback via informal discussions quarterly/semi annual 3/3- meetings and annual review process. Represent staffs performance during semi-annual Talent review discussions.

  • Coordinate and lead regular team meetings where appropriate.

  • Provide KYC Relationship Officers with guidance and resources to perform their specified job functions.

  • Facilitate the collaboration of ideas and follow-up to recommend the best solutions.

  • Provide support in the process of interviewing and hiring new KYC Relationship Officers.

  • Manage the teams pipeline to ensure KYC Lifecycle Events are coordinated with offshore partners in a timely manner; manage and adjust the teams broader capacity.

  • Work with direct manager and regional market leadership to maintain proactive management of client escalations issues and other items that require special handling related to KYC Lifecycle Event management.

  • Work closely with partners in compliance and other AML/KYC functions to ensure consistent processes are being followed.

Required qualifications capabilities and skills:

  • BA/BS or equivalent work experience

  • Prior experience in preparing and processing KYC forms

  • Client Service or Data Quality and Controls experience

  • Strong time management organizational planning and follow-up skills; ability to multi-task effectively

  • Strong analytical and problem-solving skills

  • Strong interpersonal skills; ability to partner with internal partners and leverage internal resources

  • Prior management/supervisory experience; demonstrated leadership ability

  • Demonstrated commitment to coaching and people-development

  • Ability to use various PC and internet applications and tools to support the KYC process including reporting analyzing and tracking metrics

  • Proficient in MS Office applications especially Excel

Preferred qualifications capabilities and skills:

  • Excellent attention to detail

  • Strong verbal and written communication skills

  • Independent self-motivated and a team player




Required Experience:

Manager


Employment Type : Full-Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1
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Know Your Customer (KYC) Manager • Buenos Aires, Buenos Aires, Argentina

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