Client Onboarding Associate KYC Quality Control team

Description

As part of the Quality Control team you will be a key part of the CB business.

As a Client Onboarding Associate you will report to a KYC Associate or KYC Manager. You will be a key part of the CB business ensuring a comprehensive due diligent review is completed for new and existing clients in accordance with AML/KYC standards.

Core functional responsibilities and expectations include but are not limited to the following:

• Performing the review of client profiles checking for consistency of the whole Lifecyclebased on legal and commercial documents to understand clients activity structureand associated risks
• Obtain a general understanding of and execute AML (Anti money laundering) policies and internal procedures in accordance with local and global principles.
• Resolve issues by identifying underlying or hidden problems and patterns
• Build knowledge of procedures systems products and services
• Foster partnerships with other supporting areas such as Legal Compliance Internal Controls Technology Client Services including Global Client Onboarding teams
• Identify and control risk to prevent fraudulent account behavior and potential fraud exposure
• Prioritize daily workload to maximize productivity utilizing time management and organizational skills
• Follow all established policies procedures and practices
• Oversea queue management
• Support the team with process related queries whilst owning own productivity & quality metrics
• Project a confident and professional presence to all the extended teams we work with
• Work independently with supervision and escalate complex issues as necessary to resolve issues in a timely manner

Daily activities will include but are not limited to reviewing client profiles. Additionally you will be expected over time to get involved with other activities being run within the team or within the BACC corporate we currently operate in the hybrid work model i.e. three days in the office and two days work from home. However in 2026 we will be return to the office full time (company directed)

Experience:

• Excellent communication skills both written and verbal
• Relentless and versatile learner with an aptitude for assimilating new industry company product or technical knowledge
• Highly organized proactive and motivated with strong prioritization skills innovation and problem-solving skills
• Demonstrated consistent professional presence with the ability to adapt to evolving needs and situations
• Sense of urgency/ability to work well under pressure and tight deadlines
• Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment as well as handling multiple tasks and changing priorities on a daily basis
• Knowledge of tools such asAlteryx Tableau BI UiPath will be considered an asset.

Required Experience:

• College degree preferred or equivalent work experience
• Preferred minimum of one to three years of customer service operations sales or portfolio management experience preferably with work experience primarily in banking or the financial service industry
• Proficient PC skills including Word Excel and PowerPoint
• Fluent English is mandatory both written and verbally.
• Previous experience with AML/KYC Investment Banking is a plus but its not an exclusive requirement.

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1