Sales Trainer & Coach

Our ideal Sales Trainer & Coach

We're looking for a hands-on coach, not a lecturer — someone energized by repetition, who would rather run the same role-play ten different ways than build a slide deck. The right person is a credible operator who has sold or managed sellers, can jump into a real call, and show a rep a better way to say something in the moment. They hold high standards without humiliation, stay honest about results, and remain steady when a rep needs the same correction five times before it sticks. As we continue growing, we'd love for you to be part of the MEDLIFE Movement.

About the role

This is a hands-on coaching role, not a presentation role. Reporting to the Head of Sales, you will own MEDLIFE's 90-day setter training program, directly manage and coach the setters, and train the wider sales organization — 19 frontline salespeople across new business, college portfolio, and high-school portfolio teams. Practice is the center of the job: watching what salespeople actually do, showing a better approach, practicing it repeatedly, testing it on live conversations, and coaching again until the behavior is consistent.

What will your day-to-day look like at MEDLIFE?

• Run and continuously improve MEDLIFE's 90-day setter training program — assess, build individual development plans, teach the core curriculum, supervise practice, review live work, and certify demonstrated competence.
• Directly manage and coach the setters: daily priorities, short skill drills, weekly one-on-ones, and fast action on performance gaps.
• Train the entire sales organization with practical coaching adapted to new business, college portfolio, and high-school portfolio motions.
• Review real calls and huddles (Avoma, Gong, or equivalent) to identify recurring objections, breakdowns, and effective behaviors.
• Turn best practices into trainable lessons, scripts, role-plays, and rubrics together with sales management and Sales Operations.
• Coach, practice, and retest until each rep performs the target behavior independently and consistently.
• Develop sales leaders as coaches — calibrate scoring standards and help them reinforce those standards in everyday coaching.
• Run a weekly practice cadence: wider-team sessions, setter clinics, and short weekday drills.
• Track call-coaching coverage, feedback turnaround, retesting, and live skill adoption, and connect them to commercial outcomes such as qualified meetings, accepted handoffs, and deposit conversion.