Intake Specialist (Abogado)

Are you passionate about making a tangible difference in people’s lives?

In Pacifica Continental, we are looking for a Intake Specialist.

Join our team and be the guiding force for our clients as they navigate their legal journey.

Role 100% onsite (Vte.

Lopez) working hours : 10am to 19hs + some Saturdays.

• (Bilingual English / Spanish.
• Bachelor's degree in Law) Responsabilities
• Client Intake : Interact with potential clients and gather necessary information during the initial intake process.

Conduct interviews, ask relevant questions, and collect key details about potential cases.

Analyze the facts presented by potential clients and assess the viability and merits of the cases.

Maintain organized and up-to-date records of potential cases.

Ensure timely and professional communication to maintain client satisfaction.

Identify relevant legal issues, statutes, and regulations that may impact the viability of the cases.

Provide appropriate referrals to other attorneys or legal professionals when necessary.

Educate them on the general principles of law that may apply to their cases, while emphasizing that legal advice can only be provided by an attorney.

Adhere to data protection and confidentiality protocols when handling sensitive client information.

Seek input from legal professionals to make informed decisions.

Provide feedback to management on any challenges or areas for enhancement in the pre-intake phase.

Qualifications

Role 100% onsite (Vte.

Lopez) working hours : 10am to 19hs + some Saturdays Powered by JazzHR