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Post Sales Director

Post Sales Director

SimetrikArgentina
Hace 13 días
Descripción del trabajo

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Created in 2019, Simetrik is a robust B2B platform powered by no code and generative AI. It empowers financial and operational teams by allowing them to automate all reconciliations from start to finish, and anticipate and manage risks all on a single, intuitive, and robust interface inspired by spreadsheets.

Simetrik was recognized by the Financial Times as one of the fastest-growing companies in the Americas for 2025, for the second year in a row. Through continuous innovation, we’re dedicated to staying at the forefront of automation with agentic, scalable solutions targeting the biggest challenges in global financial operations. The company\'s global footprint spans over 35 countries, monitoring over 200 million records daily.

About the Role

Simetrik seeking a strategic and operationally driven Director of Post Sales Services to lead the delivery of client implementations, optimize financial controls, and drive customer success within our fintech ecosystem. This role will ensure client portfolios are managed with precision, financial capabilities are maximized, and the Professional Services team is aligned to deliver measurable business impact, including revenue growth, client expansion, and profitability.

The ideal candidate possesses expertise in financial services, payments, or banking operations, complemented by proven leadership skills in team management, process optimization, and developing high-performing client partnerships.

What you will do :

  • Serve as a trusted advisor to clients, ensuring they understand and leverage operational and financial controls to strengthen their business operations.
  • Prioritize and manage client portfolios to ensure the successful adoption of solutions and achieve positive business outcomes.
  • Influence client awareness of financial and operational controls to enhance long-term financial capability.
  • Partner with sales and account management teams to expand client engagements and drive installed base and pipeline growth.

Practice Development

  • Design new service lines and enablement packages that accelerate adoption and reduce implementation timelines.
  • Evolve the services practice toward a model of excellence, consolidating methodologies and capabilities that strengthen Simetrik’s position in the industry.
  • Ensure the professional services practice is scalable and fully aligned with the company’s growth objectives.

    • Operational Leadership & Delivery

  • Organize and influence operations to ensure the successful implementation and seamless transition of processes between teams, maintaining efficiency and client satisfaction.
  • Lead professional services operations to ensure Simetrik is successfully activated and adopted across assigned regions.
  • Monitor and control operational activities to ensure projects are delivered on time, within scope, and reflect required quality standards.
  • Lead, coach, and develop a high-performing Professional Services team by setting clear goals and holding team members accountable for results.
  • Analyze team performance in relation to client capabilities and regional success metrics, driving continuous improvement.
  • Optimize team performance and organizational values through coaching and development opportunities that deliver optimal returns.

    • Business Impact

  • Drive revenue growth through the effective execution of professional services and client expansion.
  • Ensure projects contribute to overall profitability and regional financial performance.
  • Provide leadership with insights and reporting on portfolio health, client adoption, and financial performance.

    • Qualifications

  • 5+ years of experience in professional services, client delivery, or operations leadership roles, ideally in fintech, payments, banking, or financial services.
  • Strong understanding of financial controls, operational risk, and complex business needs across client industries.
  • Demonstrated success in leading cross-functional teams through client implementations and operational transitions.
  • Proven ability to influence client stakeholders and expand customer engagement.
  • Exceptional leadership, communication, and analytical skills.

    • Preferred Background

  • Banking, payments, finance, or operational control experience.
  • Track record of scaling professional services or client delivery functions in a high-growth company.
  • Strong business acumen with the ability to connect financial and operational insights to client success.

    • At Simetrik, you’ll experience the energy of building something impactful while being part of a close-knit team. Work with customers across the globe to shape the future of finance operations in an innovative, supportive workplace.

    Simetrik is committed to fair and equitable total rewards for employees. Compensation for candidates will vary by location and the specific salary range will be discussed during the hiring process.

    Seniority level

  • Director

    • Employment type

  • Full-time

    • Job function

  • Quality Assurance, Strategy / Planning, and Finance
  • Industries : Financial Services and Software Development

    • Referrals increase your chances of interviewing at Simetrik by 2x

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