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Chief Operating Officer

Chief Operating Officer

Uplift People ConsultingComuna 1, Ciudad Autónoma de Buenos Aires, Argentina
Hace 15 días
Descripción del trabajo

About the Opportunity

We are partnering with a fast-scaling cross-border payments company operating across Latin America. Backed by recent M&A momentum and aggressive growth targets, we are hiring the company's

first-ever Chief Operating Officer (COO)

to

build, optimize and lead operations across multiple countries.

You will be the

CEO's right hand

, owning the critical transition from founder-led operations to a scalable, structured, and efficient organization.

What You'll Be Doing

  • Own and scale core operations :

payment processing, onboarding, treasury, compliance, fraud prevention

, customer support, and merchant success.

  • Solve real customer challenges hands-on

    • , collaborating closely with sales, product, and tech to ensure successful API integrations and seamless payment journeys.

  • Structure and lead regional teams

    • , including country managers and operational leads. Build cadence, set standards, and increase accountability across markets.

  • Collaborate on product rollout strategies, customer workflows, and support mechanisms that adapt to each market's regulatory and cultural landscape.
  • Work directly with the CEO on day-to-day issues and long-term growth plans, ensuring delivery quality as the company grows from 100 to 500+ employees.
  • Optimize cross-functional processes to reduce operational friction and elevate customer satisfaction.

    • What We're Looking For

  • 8–15 years of progressive leadership experience in

    • payments, fintech, or digital banking

    , ideally in multi-country LATAM settings.

  • Proven track record building and leading

    • payment operations, merchant onboarding, KYC, compliance, and / or treasury functions.

  • Startup or scale-up experience

    • : not just a process owner, but a

    problem solver

    who enjoys the building phase.

  • Culturally agile

    • , with the ability to coordinate remote teams across LATAM.

  • Strategic thinker with the grit and humility to roll up your sleeves when needed.
  • Executive communication skills—able to collaborate with board-level stakeholders and coach on-the-ground teams alike.

    • Why Join

  • Shape and lead the next chapter of LATAM's fintech expansion
  • Have a real say in

    • building the operational backbone of a regional payments disruptor

  • Work in a culture that values trust, initiative, and collaborative problem-solving
  • Attractive compensation + equity plan tailored to leadership hires

    • #J-18808-Ljbffr

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    Chief Operating Officer • Comuna 1, Ciudad Autónoma de Buenos Aires, Argentina