Talent.com
Fashion Account Director, Client Experience

Fashion Account Director, Client Experience

Power Digital MarketingMoreno, Buenos Aires, Argentina
Hace 1 día
Descripción del trabajo

Fashion Account Director, Client Experience

Power Digital Marketing – Contract – Mid‑Senior level – Pilar, Buenos Aires Province, Argentina (Posted 1 month ago)

Company Overview

Power Digital Marketing is a tech‑enabled growth firm at the intersection of marketing, consulting & data intelligence, igniting revenue and brand recognition for leading and emerging companies worldwide. As a people‑first firm, we value diversity across all backgrounds and believe our culture is key to our success. We offer full‑service growth marketing, supported by proprietary technology (Nova) that simplifies investment planning and provides unparalleled value to our clients.

Key Responsibilities

  • Employ AI technologies to enhance and optimize business processes.
  • Utilize and leverage Power Digital’s Nova ecosystem within your department.
  • Establish client‑centric communication by hosting monthly one‑on‑one check‑ins with key decision makers.
  • Guide the account team with a comprehensive strategy across paid, owned, and earned channels to meet or exceed business objectives.
  • Leverage data and analytics to identify strategic opportunities and translate learnings into actionable reporting.
  • Use overlapping datasets to refine marketing decisions, prioritize business metrics, and apply incrementality when needed.
  • Lead contract renewal strategy and proposal development alongside the Account Manager to extend client partnerships.
  • Identify additional strategies to improve performance and expand client partnerships.
  • Manage a diverse client portfolio totaling a minimum of $175K in monthly recurring revenue.
  • Lead by example, practice servant leadership, and provide timely, specific feedback to up‑level existing client services.
  • Handle additional tasks and projects as assigned by Client Services department leadership.

Qualifications

  • Bachelor’s Degree in Marketing, Communication, or related discipline.
  • 8+ years of digital marketing experience in strategic planning, consumer insights, digital integration, and client services, ideally in an agency.
  • Proven track record of delivering high customer satisfaction scores.
  • Extensive experience with CRM or Marketing Operations platforms (e.g., Salesforce, Shopify, HubSpot).
  • Ability to discuss business‑level metrics such as LTV : CAC, MER, etc.
  • Campaign leadership skills for end‑to‑end development, including strategy, segmentation, targeting, in a multi‑channel environment.
  • Quick rapport building and relationship development with executive‑level contacts.
  • Desire to function as both a marketing and business consultant for clients.
  • Highly dependable, self‑starter with high energy, positive attitude, good organization, and time‑management skills.
  • Entrepreneurial spirit, passion for problem‑solving, continued learning, and personal development.
  • Key Performance Indicators (KPIs)

  • ETCR or Expansion to Churn Ratio (quarterly).
  • MRR Closed Service Expansion Retainer per Month (quarterly).
  • Average Client NPS : 8.8.
  • Core Focus Areas (MITs)

  • Team Coaching and Development.
  • Marketing Strategy, Development, and Execution.
  • Client Retention and Client Revenue Growth.
  • Diversity & Inclusion

    Power Digital is an Equal Opportunity Employer. We value diversity in race, gender identity, age, disability status, veteran status, sexual orientation, religion, and all aspects of identity. All employees’ perspectives are essential to our success.

    Application Notes

    Power Digital does not charge any application, processing, or training fee at any stage. Genuine job openings are posted on our careers page at / . If you have doubts about the authenticity of any communication from Power Digital, contact us at an official email address provided on our website.

    #J-18808-Ljbffr

    Crear una alerta de empleo para esta búsqueda

    Director • Moreno, Buenos Aires, Argentina

    Ofertas relacionadas
    • Oferta promocionada
    Fashion Account Director, Client Experience

    Fashion Account Director, Client Experience

    Power Digital MarketingLomas de Zamora, Buenos Aires, Argentina
    Fashion Account Director, Client Experience.Join to apply for the Fashion Account Director, Client Experience role at Power Digital Marketing. Who We Are : We are a tech-enabled growth firm–at the in...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Senior Consultant or Associate Director Level - Buenos Aires

    Senior Consultant or Associate Director Level - Buenos Aires

    BTSCiudad Autónoma de Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    BTS is a global consultancy specializing in the people side of strategy, designing powerful, experiential programs that turn strategy into results for the world’s leading companies.For over 30 year...Mostrar másÚltima actualización: hace 18 días
    • Oferta promocionada
    Associate Director, Finance

    Associate Director, Finance

    Dept Holding B.V.Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset...Mostrar másÚltima actualización: hace 9 días
    • Oferta promocionada
    Account Director, Client Experience

    Account Director, Client Experience

    Power Digital MarketingLomas de Zamora, Buenos Aires, Argentina
    We are a leading growth marketing firm at the intersection of marketing, consulting & data intelligence, helping brands drive revenue and brand recognition worldwide. Our culture is people‑first, di...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Design Director Buenos Aires

    Design Director Buenos Aires

    RGA GlobalBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    R / GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies gro...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Sr Key Account Executive

    Sr Key Account Executive

    DespegarBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más.Innovamos, creamos, aprendemos de los errores, y así, nos consolidamos como la plataforma de viajes más ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Strategic Accounts Director (NYC)

    Strategic Accounts Director (NYC)

    Kalepa Insurance Services, LLCBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    Commercial insurance is a trillion-dollar industry run out of Microsoft Outlook.Kalepa's team members bring experience from top technology companies, including Facebook, Google, Amazon, Mastercard,...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Director of Information Security ID43394

    Director of Information Security ID43394

    AgileEngineVilla Adelina, Buenos Aires, Argentina
    Teletrabajo
    This is a remote position but we are hiring only in Buenos Aires, Argentina.Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application de...Mostrar másÚltima actualización: hace 22 días
    • Oferta promocionada
    Fashion Account Director, Client Services

    Fashion Account Director, Client Services

    Power Digital Marketing, Inc.Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    Fashion Account Director, Client Experience.We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Freelance Experience Design Director

    Freelance Experience Design Director

    RGA GlobalCiudad Autónoma de Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    R / GA is a global digital innovation agency specializing in digital product development, brand transformation, media, and communications for major companies. We are on a mission to help companies gro...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Associate Director, Finance - Global Managed Services - EY Global Delivery Services

    Associate Director, Finance - Global Managed Services - EY Global Delivery Services

    EYBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Associate Director, Finance- Global Managed Services.This role serves as a business partner and advisor to key business leaders. The role provides critical thinking on business and operating perform...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Associate Director, Finance

    Associate Director, Finance

    Dept AgencyBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset...Mostrar másÚltima actualización: hace 7 días
    • Oferta promocionada
    Corporate Counsel - Remote | Up To $150 / Hr

    Corporate Counsel - Remote | Up To $150 / Hr

    MercorMoreno, Buenos Aires, Argentina
    Teletrabajo
    Corporate Counsel - Remote | Up to $150 / hr.Join to apply for the Corporate Counsel - Remote | Up to $150 / hr role at Mercor. This range is provided by Mercor.Your actual pay will be based on your ski...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Account Director, Client Services

    Account Director, Client Services

    Power Digital Marketing, Inc.Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    As an Account Director, you’ll be responsible for working with clients in the B2B, Consumer Services, CPG / Retail, Fashion, Lifestyle / Ecommerce or Enterprise space. You’ll have a broad and varied bac...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Account Director | eCommerce | eRetailers | Team Management

    Account Director | eCommerce | eRetailers | Team Management

    eStoreLabsBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    The Account Director role brings a mixture of account management and team management activities.The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and q...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Associate Director, Finance

    Associate Director, Finance

    DeptBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset...Mostrar másÚltima actualización: hace 9 días
    • Oferta promocionada
    Finance Business Partner

    Finance Business Partner

    Delivery HeroBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Teletrabajo
    Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.PedidosYa es la compañía de tecnología líder en delivery y quick commerce de L...Mostrar másÚltima actualización: hace 10 días
    • Oferta promocionada
    Associate Director, Finance - Global Managed Services - EY Global Delivery Services

    Associate Director, Finance - Global Managed Services - EY Global Delivery Services

    Iris SoftwareBuenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    Associate Director, Finance- Global Managed Services.This role serves as a business partner and advisor to key business leaders. The role provides critical thinking on business and operating perform...Mostrar másÚltima actualización: hace 3 días