Middle Project Manager (CCaaS experience)

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and / or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We're seeking a Middle Project Manager to focus on the implementation of a CCaaS (Contact Center as a Service) solution.

Our clients are major enterprises in the automotive, travel, and financial services sectors, serving a vast member base across the US.

Responsibilities :

• Coordinate project management activities, resources, budget control, equipment, and information.
• Develop and maintain project documentation, invoices, plans, and reports.
• Maintain project plans, including schedule, project timeline, and team plans.
• Identify and manage risks to ensure on-time delivery.
• Lead and motivate the project team, coordinating their efforts to keep them on track for deliverables.
• Develop and maintain strong business relationships.
• Act as the point of contact and communicate project status to all participants; plan meetings and take minutes.
• Cooperate and coordinate with other departments and third-party subcontractors, meeting the needs of different stakeholders throughout the project lifecycle.

Qualifications

We offer :

Additional Information

All your information will be kept confidential according to EEO guidelines.

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