Industry
Behavioral Health
Work Arrangement
Fully Remote
Job Type
Independent Contractor, Full-Time
Work Schedule
Monday to Friday, with strong U.S. business hours overlap (EST preferred)
Locations
- Philippines
- LATAM (Mexico, Colombia, Brazil, Argentina)
- Other remote regions with strong English communication and role-relevant experience
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for : WATCH HERE
Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
About the Company
A multi-location behavioral health and addiction treatment organization operating a growing network of treatment centers across the U.S. Patients often discover these centers through third-party directories such as Google, Bing, SAMHSA, Yelp, BBB, and industry-specific listing platforms. These directories are a major acquisition channel that directly influences patient admissions.
The marketing team operates in a fast-paced, performance-driven environment. While paid media and reporting are well-managed, external directories currently lack a dedicated owner—resulting in outdated profiles, gaps in consistency, and missed admissions opportunities. This role will take full ownership of this high-impact channel.
Role Overview
The Directories Coordinator will serve as the single point of ownership for all external directory listings across platforms and treatment center locations. You will ensure every listing is accurate, complete, compliant, and optimized—directly supporting the organization’s goal of increasing patient admissions.
This role is ideal for a highly organized, systems-driven coordinator who thrives in structure, process, and managing many moving parts simultaneously.
Your Impact
Transform disorganized directory data into a clean, controlled system-of-recordImprove visibility, trust, and patient admissions by maintaining accurate listingsOwn vendor communication and ensure consistent follow-throughProactively identify new directory opportunities that drive visibility and conversionBecome the internal authority for all directories, reporting, and updatesCore Responsibilities
Directory Ownership & Updates
Fully own and update profiles across major directories (Google Business, Bing, SAMHSA, Yelp, BBB, and treatment-specific portals)Ensure all listings are complete, accurate, and consistent (images, descriptions, hours, contacts, compliance details)Launch new listings as new locations openOrganization & Systems Management
Restructure the existing multi-tab directory spreadsheet into a clean master source of truthMaintain accurate records of logins, vendor contacts, ticket statuses, and updatesTrack work independently with minimal follow-up requiredVendor & Directory Management
Serve as the point of contact for paid directory vendorsSubmit required recurring data and escalate issues when neededMonitor responsiveness and ensure resolutions for update blocks or listing problemsReview Support & Performance Tracking
Support review collection strategies within platform guidelinesFollow up with center teams to improve review activityTrack responsiveness and escalate delaysExpansion & Opportunity Scouting
Audit new directories to identify relevance and potential ranking valueDocument requirements, potential costs, and visibility mechanicsRecommend strategic opportunities for directory investmentsRequirements
Key Requirements
Deep comfort managing detailed, multi-step workflowsStrong systems-building and organization skillsAbility to work independently with minimal supervisionStrong English communication for vendor and internal coordinationHigh accountability and ownership mindsetAbility to navigate multiple platforms simultaneouslyMust-Haves (Required)
Experience in a detail-heavy coordination or operations roleStrong spreadsheet proficiency (Google Sheets or Excel)Proven ability to manage many moving parts without dropping tasksExcellent written communicationSelf-managed, proactive work styleNice-to-Haves (Preferred)
Experience managing online listings / directories (Google Business, Bing Places, SAMHSA, Yelp, BBB)Experience in healthcare, behavioral health, or multi-location businessesVendor management experienceFamiliarity with directory compliance surveysTools Proficiency
Must-Haves (Required)
Google Sheets / ExcelDirectory platforms (Google Business, Bing Places, SAMHSA, Yelp, BBB)EmailNice-to-Haves (Preferred)
Internal marketing reporting toolsBenefits
Competitive Salary : Based on experience and skillsRemote Work : Fully remote—work from anywhereHealth Coverage for PH-based talents : HMO coverage after 3 months for full-time employeesGenerous PTO : In accordance with company policyDirect Mentorship : Guidance from international industry expertsLearning & Development : Ongoing access to resources for professional growthGlobal Networking : Connect with professionals worldwideWork-Life Balance : Flexible hours that support a healthy balanceOur Recruitment Process
ApplicationScreeningSkills AssessmentTop-grading InterviewClient InterviewJob OfferClient OnboardingReady to Join Us?
If you’re passionate about patient care and thrive in fast-paced, mission-driven environments, this role is for you. Apply now to join a healthcare team making a lasting impact on the lives of migraine patients.