Full-Time — Remote
Contract Type : Independent Contractor
Working Hours : Monday–Friday
🌎 Work from anywhere in the world and be part of the #remoteworkrevolution!
About the Company
This is a fast-growing, innovation-driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self-funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.
Scope of the Role
We are seeking a sharp, detail-obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day-to-day rhythm of operations—inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer.
You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands-on role with meaningful impact on efficiency, profitability, and scale.
Duties and Responsibilities
Inventory, Logistics & Supply Chain
- Manage inventory flow across Amazon, Shopify, and other sales channels
- Ensure optimal stock levels across all fulfillment locations
- Monitor inbound / outbound shipments for efficiency and cost effectiveness
- Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules
Forecasting & Planning
Build and maintain accurate demand forecastsTranslate revenue and marketing projections into actionable supplier and inventory plansAlign forecasting across teams to ensure product availability and smooth launchesOperational Excellence
Track operational KPIs : inventory turnover, stockouts, freight costs, fulfillment accuracyIdentify process improvements that increase efficiency and profitabilitySupport broader operational projects, including product launches and light IP enforcement tasksCross-Functional Collaboration
Communicate regularly with internal teams to keep timelines, budgets, and deliverables alignedProvide operational insights and performance reports to leadershipRecommend actions to improve margins, reliability, and operational clarityRequirements
Years of Experience
Experience in eCommerce operations, supply chain management, or inventory planningExperience working with Amazon, Shopify, and multi-channel marketplacesBackground
Proven ability to forecast demand and translate projections into clear inventory plansStrong analytical mindset with attention to accuracy and data integrityExperienced in coordinating suppliers, 3PLs, and cross-functional teamsHighly organized, detail-oriented, and fast movingClear communicator with strong follow-throughMotivated by impact and understanding of how operations influence profitabilityTools and Software
Familiarity with eCommerce operations tools (Shopify, Amazon Seller Central, 3PL dashboards)Experience with demand forecasting software or spreadsheet modelingComfortable working with data tools and operational reporting systemsYou Are
An owner who takes responsibility for outcomesAnalytical, precise, and data-drivenExperienced in eCommerce operations and supply chain flowsOrganized and detail-obsessedA problem solver who seeks efficiency and scalabilityA clear communicator with strong execution disciplineMotivated by speed, impact, and operational excellenceYou’re Not Responsible For
Managing a large teamSetting company-level strategyHandling customer service or marketing operationsThis role focuses strictly on operations, forecasting, supply chain, and process improvement.
You’ll Thrive Here If
You enjoy solving operational challengesYou stay organized in fast-moving environmentsYou use data to guide all decisionsYou take full ownership of your workYou’re proactive about spotting and fixing problems earlyYou gain satisfaction from improving efficiency and profitabilityYou want to help scale a fast-paced DTC brandBenefits
What Makes This Team Special
A culture built on caring deeply about customers and product qualityOwnership and accountability at every levelA problem-solving mindset focused on solutions, not excusesPeople-first values and trust-driven relationshipsWhy Join
Play a key operational role in scaling one of the fastest-growing oral care brandsWork closely with leadership on high-impact projectsMove fast and learn quickly without corporate red tapeJoin a small, motivated team that genuinely enjoys working together