IT Specialist

About Us At Kreato Global , we deliver high-quality language solutions—including Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), and American Sign Language (ASL) services.

We partner with leading Language Service Providers to break down communication barriers worldwide.

Position Overview Kreato Global | BPO and Language Solutions is looking for a LATAM based  proactive and detail-oriented IT Specialist to ensure our systems and platforms run smoothly.

You’ll play a key role in supporting interpreters, staff, and candidates—especially by resolving technical issues related to language testing platforms during assessments and onboarding.

🧩 What You’ll Do Troubleshoot connectivity, audio / video, and access issues during interpreter testing and training.

Offer real-time assistance to users experiencing issues with interpreting or testing platforms (browser setup, microphone, camera, permissions, etc.).

Manage user accounts, credentials, and access permissions across platforms.

Perform IT checks to ensure all candidates meet client technical requirements.

🧠 What You’ll Bring 1–2 years of experience in IT support or system administration.

Strong troubleshooting skills for hardware, software, and web-based applications.

Fluent in English and Spanish (other languages are a plus).

What We Offer 100% remote opportunity.

Salary in USD.

Growth and development opportunities in a global company.

Collaborative, multicultural work environment.

If you are passionate about connecting people and thrive in a fast-paced recruitment role, we’d love to meet you! 👉 Apply today through JazzHR and become part of Kreato Global’s growing team.

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