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03. Personal Injury Intake Specialist | Fully Remote | USD Payments

03. Personal Injury Intake Specialist | Fully Remote | USD Payments

Voxidea-StafiAR
Hace 2 días
Tipo de contrato
  • Teletrabajo
  • Quick Apply
Descripción del trabajo

💻  Work from Home | Advance Your Career as an Intake Specialist in Personal Injury Law  💻

Join  Voxidea  as an  Intake Specialist  and be the first point of contact for individuals seeking legal assistance in personal injury law. Play a pivotal role in gathering case details, coordinating consultations, and ensuring a compassionate and professional client experience. If you’re bilingual, detail-oriented, and passionate about helping others,  apply today!  🚀✨

🎯 What you will be doing :

  • Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
  • Collect important information to understand client needs and assess how the firm can help. 📝
  • Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬
  • Complete legal forms and manage records of customer interactions. 📋
  • Schedule and coordinate consultations with legal experts. 📅
  • Follow up with clients to ensure their needs are met or provide additional support. 🔄
  • Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

Requirements

✅ Our ideal candidate

  • Holds a bachelor’s degree. 🎓
  • Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼
  • Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️
  • Has previous experience in sales, customer service, or a legal background (preferred). 🏅
  • Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️
  • Demonstrates excellent organizational and time-management skills. 🏅
  • Maintains discretion and confidentiality when handling sensitive information. 🔒
  • Permanently resides in Latin America. 🌍
  • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻
  • Benefits

    🎁 Why You’ll Love Working with Us

  • Long-Term Opportunities : Build a lasting professional relationship with us. 🏆✨
  • Fully Remote : Work from the comfort of your home—no onsite travel required. 🏡🌍
  • Paid Time Off : Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
  • Wellness Support : Access in-house psychological and wellness coaching services. 🌱💚
  • Holistic Growth : Free access to coaching programs that support your personal and professional development. 📚
  • Exclusive Learning Access : Unlock free access to over 200 continuous improvement courses. 🎓📖
  • Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨

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