Talent.com
Migraine Care Navigator (Healthcare/ Migraine Center) - A185
Migraine Care Navigator (Healthcare/ Migraine Center) - A185Pearl • Buenos Aires, Buenos Aires, AR
Migraine Care Navigator (Healthcare / Migraine Center) - A185

Migraine Care Navigator (Healthcare / Migraine Center) - A185

Pearl • Buenos Aires, Buenos Aires, AR
Hace 18 horas
Tipo de contrato
  • Teletrabajo
  • Quick Apply
Descripción del trabajo

Industry : Healthcare / Patient Operations / Clinical Support

Work Arrangement : Fully Remote

Job Type : Full-time

Work Schedule : Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST

Locations :

  • Philippines (primary)
  • LATAM (Mexico, Colombia, Brazil, Argentina)
  • Other remote regions with strong English communication and healthcare operations experience

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for : WATCH HERE

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a fast-growing healthcare provider focused on delivering personalized care for patients suffering from chronic headaches and migraines . Their mission is to provide compassionate, specialized treatment that improves quality of life. The team combines clinical expertise, empathy, and innovation to ensure every patient receives exceptional, ongoing support throughout their care journey.

Role Overview

We’re hiring a Migraine Care Navigator to serve as the primary point of contact for patients, guiding them through their care journey with empathy, precision, and proactive communication. You’ll manage patient onboarding, appointments, and follow-ups—ensuring each interaction reflects compassion, efficiency, and clinical accuracy.

This role is ideal for someone with a healthcare background who’s passionate about improving patient outcomes and thrives in a supportive, mission-driven environment.

Your Impact

You’ll play a vital role in transforming how patients experience care. By coordinating between patients, clinicians, and administrative teams, you’ll ensure that each patient feels heard, supported, and informed—contributing directly to improved patient satisfaction and operational efficiency.

Core Responsibilities

Patient Intake & Onboarding – 30%

  • Conduct initial patient intake assessments, gathering relevant health and symptom details.
  • Guide new patients through the onboarding process and explain treatment pathways.
  • Coordinate with providers to ensure accurate documentation and communication of care plans.
  • Patient Care & Support – 30%

  • Manage and schedule appointments efficiently to minimize wait times.
  • Follow up post-appointment to monitor patient progress and care adherence.
  • Assist patients with rescheduling as needed to ensure continuity of care.
  • Provide educational materials and address patient inquiries, escalating complex cases to the clinical team.
  • Coordination & Quality Improvement – 25%

  • Collaborate with medical, administrative, and billing teams to maintain accurate patient records.
  • Support billing and insurance workflows, including prior authorizations and claims follow-ups.
  • Collect patient feedback and identify areas for process improvement.
  • Operational Support & Communication – 15%

  • Liaise with internal teams to resolve scheduling or documentation issues promptly.
  • Track assigned cases and ensure follow-ups are completed on time.
  • Contribute to SOP enhancements that streamline communication and patient experience.
  • Requirements

    Must-Have (Required) :

  • 2–3+ years of experience in patient navigation, healthcare coordination, or medical assistance .
  • Background in healthcare operations or patient advocacy with knowledge of medical terminology.
  • Strong communication and empathy skills—able to comfort and guide patients professionally.
  • Familiarity with EHR / EMR systems, scheduling software, and HIPAA compliance .
  • Excellent organizational skills; able to multitask and manage high patient volume.
  • Strong attention to detail and reliability in maintaining patient documentation.
  • Nice-to-Have (Preferred) :

  • Experience supporting U.S.-based healthcare providers .
  • Familiarity with insurance and prior authorization processes.
  • Previous experience in telehealth or specialty clinic environments.
  • Adaptable and comfortable working in evolving healthcare workflows.
  • Tools Proficiency

    Required :

  • Communication Tools : Slack, Zoom, Gmail
  • Patient Systems : EHR / EMR, Airtable, or similar
  • Scheduling Tools : Calendly, Google Calendar
  • Productivity Tools : Google Workspace (Docs, Sheets, Drive)
  • Preferred :

  • Task Management : Notion, Asana
  • Customer Support : Zendesk, Dialpad, or Front
  • Benefits

  • Competitive Salary : Based on experience and skills
  • Remote Work : Fully remote—work from anywhere
  • Health Coverage for PH-based talents : HMO coverage after 3 months for full-time employees
  • Generous PTO : In accordance with company policy
  • Direct Mentorship : Guidance from international industry experts
  • Learning & Development : Ongoing access to resources for professional growth
  • Global Networking : Connect with professionals worldwide
  • Work-Life Balance : Flexible hours that support a healthy balance
  • Our Recruitment Process

  • Application
  • Screening
  • Skills Assessment
  • Top-grading Interview
  • Client Interview
  • Job Offer
  • Client Onboarding
  • Ready to Join Us?

    If you’re passionate about patient care and thrive in fast-paced, mission-driven environments, this role is for you. Apply now to join a healthcare team making a lasting impact on the lives of migraine patients.

    Crear una alerta de empleo para esta búsqueda

    Center • Buenos Aires, Buenos Aires, AR

    Ofertas relacionadas
    Coordinador de Vinculación Tecnológica

    Coordinador de Vinculación Tecnológica

    Municipalidad de San Miguel • San Miguel, Buenos Aires, AR
    Nos encontramos en la búsqueda de Coordinador de Vinculación Tecnológica para sumarse a nuestro equipo, con el objetivo de fortalecer el vínculo entre el sector público y el ecosistema productivo-t...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Otorrinolaringologo

    Otorrinolaringologo

    Policlínica Privada Colon • San Martin, Buenos Aires, AR
    La Policlínica Privada Colon se encuentra en la búsqueda de un / a otorrinolaringólogo / a para incorporarse a nuestro equipo de salud. Requisitos : Título de médico / a con especialización en otorrinolar...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    1368 Systems Engineer (Support)

    1368 Systems Engineer (Support)

    SOFTGIC S.A.S. • Avenida del Libertador 742, C, ar
    Quick Apply
    At Softgic, we work with the most talented individuals—those who create, love what they do, and give 100% because that’s our #Coolture. Join us in our mission to make life easier through technology ...Mostrar más
    Última actualización: hace 12 días
    Medical Intake Specialist (ABA Required, High English Fluency) | Argentina

    Medical Intake Specialist (ABA Required, High English Fluency) | Argentina

    OpsArmy • Buenos Aires, Argentina
    Teletrabajo
    Applied Behavioral Analysis (ABA) therapy.Autism care? We are seeking a dedicated.Your exceptional communication skills and background in ABA will ensure a supportive and smooth entry into care.Cor...Mostrar más
    Última actualización: hace más de 30 días
    VIRTUAL MEDICAL / DENTAL SCRIBE

    VIRTUAL MEDICAL / DENTAL SCRIBE

    Vital Virtuals Global HR Solutions LLC • Buenos Aires, Argentina
    Vital Virtuals is a leading provider of remote healthcare support services.As we expand, we seek a skilled Remote Medical Scribe, proficient in English (C1 or above) to join our team and contribute...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    VIRTUAL MEDICAL RECEPTIONIST (BILINGUAL)

    VIRTUAL MEDICAL RECEPTIONIST (BILINGUAL)

    Vital Virtuals Global HR Solutions LLC • Buenos Aires, Argentina
    Vital Virtuals is a leading provider of remote healthcare support services.As we expand, we seek a skilled Remote Medical Receptionist / Admin,. Bachelor's degree in healthcare administration, busines...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Clinical Trial Manager

    Clinical Trial Manager

    ICON • Buenos Aires, Argentina
    Clinical Trial Manager - Argentina - Homebased.ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovati...Mostrar más
    Última actualización: hace más de 30 días
    Regional D&O Specialist, Americas

    Regional D&O Specialist, Americas

    Pacifica Continental • Lomas De Zamora, Buenos Aires, AR
    Quick Apply
    Regional D&O Specialist, Americas Mission : Manage and deliver a stable support service reducing the escalation volume in the region Keep level of a positive IT service survey highe...Mostrar más
    Última actualización: hace más de 30 días
    Migraine Care Navigator (Healthcare / Migraine Center) - A181

    Migraine Care Navigator (Healthcare / Migraine Center) - A181

    Pearl • Buenos Aires, Buenos Aires, AR
    Teletrabajo
    Quick Apply
    Healthcare / Patient Operations / Clinical Support.Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST. LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with ...Mostrar más
    Última actualización: hace 18 horas • Nueva oferta
    Virtual Medical Representative- Sales & CS

    Virtual Medical Representative- Sales & CS

    GABA Telepsychiatry • Buenos Aires, C, cr
    Quick Apply
    Are you a natural communicator with a passion for helping others? We’re looking for a bilingual professional with strong sales and customer service skills to guide prospective patients through thei...Mostrar más
    Última actualización: hace 12 días
    Sr CDC

    Sr CDC

    ICON • Buenos Aires, Argentina
    ICON plc is a world-leading healthcare intelligence and clinical research organization.We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join u...Mostrar más
    Última actualización: hace más de 30 días
    Patient Care Scheduler (US Healthcare)

    Patient Care Scheduler (US Healthcare)

    Pearl • Burzaco, Buenos Aires Province, AR
    Teletrabajo
    Quick Apply
    Patient Care Scheduler (Provider Liaison).Fully Remote – Based in the Philippines or LATAM.Full-time, Independent Contractor. Monday–Friday, 9 : 00 AM to 6 : 00 PM Eastern Time.Pearl works with the top ...Mostrar más
    Última actualización: hace más de 30 días