Sales Operations Manager

Remote opportunity, candidates must be located in North or South America

Compensation : 36-48k USD Per Year | Fully Remote | Performance Bonuses and Benefits |

About Us

We’re an outsourced sales partner for B2B software (heavy in energy / oil & gas tech). Our operations = sales and delivery for clients. We book meetings, build a pipeline, and keep accounts happy. We’re growing and need a builder to make everything run like a machine.

The Role (why this exists)

This is an operations-first role with strong sales literacy. You’ll standardize how we deliver across accounts—SOPs, KPIs, reporting, and client rhythms—so results are predictable and founders can get out of the weeds. You’ll identify coaching opportunities for reps; the owner will handle most of the deep sales coaching.

You’ll Own (first 90 days)

• Playbooks & SOPs : Outbound workflows, discovery prep, objection handling checklists, client-call agendas, handoffs, and QA standards.
• KPI & Reporting System : Define per-client targets (activity → meetings → pipeline), build dashboards / scorecards, and lock reporting cadences.
• Client Success Rhythm : Run weekly / bi-weekly client calls, drive clear “this week / next week,” surface risks, keep renewals on track.
• Quality Control : Review call snippets and sequences, flag coaching needs, track follow-ups, and ensure standards stick.
• Light People Management (~5 DRs) : Scheduling, throughput, QA, and accountability; escalate skill gaps for owner-led coaching.
• Hiring Bench : Keep a pipeline of reps warm; coordinate trial tasks and onboarding checklists.
• Monthly Narrative : Ship clean, on-time rollups that tie work to outcomes (wins, pipeline, lessons, next plays).
• Enablement Library : Turn the process into checklists, templates, and short loom videos so onboarding is plug-and-play.
• Value-Add Content : Simple newsletter / blog to showcase results and insights to clients / prospects.

You’re a Fit If…

Success Looks Like

How We Hire (fast)

Requirements

Must-Haves

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Benefits

Why this role