Virtual Assistant - Project Manager

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in  project management / operations  to join our client's team and take their operations to the next level.

In this role, you will be responsible for performing various tasks, including :

• Engage with clients to maintain high service standards and satisfaction.
• Follow up on inquiries, schedule / reschedule appointments, and request / respond to customer reviews.
• Act as a key point of contact for clients, assisting with follow-ups and onboarding while ensuring managers remain the primary liaison.
• Handle inbound and outbound sales calls, providing detailed service information to potential clients.
• Develop and execute sales rebuttals to overcome objections and close deals.
• Review applications, conduct virtual interviews, and manage onboarding processes.
• Maintain a pipeline of qualified staff to ensure business continuity.
• Oversee and optimize back-office operations, ensuring smooth day-to-day business processes.
• Manage client onboarding through automation tools like Motion and follow up on document submissions.
• Monitor and manage project management tools (ClickUp, Monday.com, or similar).
• Standardize and refine internal processes, SOPs, and operational workflows.
• Send invoices, track payments, and assist with accounts receivables.
• Oversee payroll processing, ensuring accuracy and compliance.
• Maintain relationships with partner companies to ensure seamless financial operations.
• Monitor staff performance, attendance, and overall reliability.
• Provide guidance and support to new hires during their first two weeks.
• Support the hiring and training of future team members.

Requirements

Benefits

Remember to upload your data in English, please. Including your resume.